Customer Success Associate

Your Qualifications:

The ideal candidate will possess the following qualifications:

• At least 3-5 years of experience in roles involving client correspondence, internal stakeholder coordination, project management, and the like.
• Excellent communication skills in English, both verbal and written
• Experience in content writing and newsletter writing, with the ability to craft compelling and engaging content is a plus
• Strong interpersonal skills to build and maintain relationships with clients; capacity to interact with high-level executives and seasoned investors
• Excellent problem-solving mindset with a proactive, customer-centric approach and the ability to think critically
• Great attention to detail with the capacity to analyze client interactions and behaviors
• Proficiency in CRM software (Hubspot is a plus) and other relevant tools
• Proficiency in Airtable is a plus
• Ability to work independently and collaboratively in a fast-paced environment

Cherry on the Cake!

• You would like to work in a start-up environment
• You are passionate about technology and investing

Process:

• Introduction Call with TA
• Pre case Interview with Team Leader
• Preliminary Test
• Test Debrief
• Pre-final Interview
• Final interview with CEO

Job Type: Full-time

Benefits:

• Health insurance
• Opportunities for promotion
• Pay raise

Work Location: Hybrid remote in Cebu City