InspireX specialises in software solutions for the professional Audio Visual (AV) industry, supporting product teams, manufacturers, and enterprise clients around the world. Our work spans from embedded systems and device drivers to cloud-based platforms, control interfaces, and collaboration tools that redefine how people interact with technology in hybrid environments.
With teams across Australia, Europe and the Philippines, we collaborate globally to deliver exceptional software for some of the biggest names in AV. Our focus is on innovation, usability, and reliability - empowering our partners to accelerate their product roadmaps and stay ahead in a rapidly evolving industry.
Position Purpose
Working directly under the Technical Manager, the Senior Project Manager owns the successful delivery of both customer-facing and internal software projects from discovery through to release. This is a senior delivery role responsible for driving execution, managing project scope and risk, aligning cross-functional teams, and ensuring delivery commitments are met.
The Senior Project Manager is the primary delivery lead between global clients and the delivery team. You will work across Engineering, QA and UX to ensure teams remain aligned on priorities, dependencies, risks and delivery outcomes. You will also be expected to understand technical concepts well enough to challenge assumptions, identify delivery risks early and communicate complex technical issues clearly to both technical and non-technical stakeholders.
Job Requirements
Education & Experience
Experience: 5+ years’ experience delivering software or technology projects, including significant responsibility for project or delivery management. Experience may come from Technical Project Management, Software Engineering, Technical Leadership, Delivery Management, Solutions Architecture or similar technology-focused roles.
Delivery Methodology: Strong practical experience with Agile and Scrum delivery, project planning, estimation, dependency management and delivery tracking using Jira, Confluence or equivalent tools.
Technical Environment: Proven experience delivering client-facing software or technology projects involving multiple stakeholders and technical dependencies. Experience involving hardware/software integration, APIs, embedded systems or the professional AV industry is highly desirable.
Technical Capability
Technical Understanding: Strong understanding of software development lifecycles and modern engineering practices.
Technical Fluency: Able to understand technical architecture, integrations, APIs, dependencies and engineering constraints well enough to manage delivery effectively.
Engineering Partnership: Comfortable working directly with software engineers, QA engineers, UX/UI and technical leadership.
Key Skills & Attributes
Communication & Influence: Excellent verbal and written English communication skills, with the ability to build trust with global clients, influence technical teams and communicate effectively with senior stakeholders.
Ownership & Execution: Takes ownership of outcomes, drives progress, challenges blockers and holds stakeholders accountable for agreed commitments.
Problem Solving & Judgement: Strong analytical and problem-solving skills, with the judgement to distinguish between issues that can be resolved through delivery intervention and those requiring technical or leadership escalation.
Adaptability: Comfort working in a fast-paced environment across multiple time zones, supporting teams through changing project demands.
What We’re Looking For
We are looking for someone who combines strong project delivery discipline with genuine technical fluency. You don’t need to be a software engineer, but you should be comfortable working with engineers, understanding technical discussions, challenging delivery assumptions and identifying risks before they become problems.
You should be someone who naturally takes ownership, is comfortable having difficult conversations, can build trust with international clients and can keep technically complex projects moving even when requirements, priorities or constraints change.
Key Responsibilities
Project Planning, Delivery Governance & Execution
Client Engagement & Relationship Management
Client Leadership: Build trusted relationships with clients and act as the primary delivery contact, ensuring expectations, priorities and agreed outcomes are understood and actively managed.
Handle day-to-day operational updates for key international clients, confidently translating complex technical engineering updates into professional, transparent, and easy to digest progress reports.
Risk Management & Contingency Planning
Proactive Mitigation: Anticipate project bottlenecks, resource constraints, or timeline threats well before they impact delivery.
Contingency Strategy: Work collaboratively with the Technical Manager to develop practical solutions for project risks, minimizing impact on client timelines.
Performance Cadence: Foster a culture of high performance and mutual accountability across geographically distributed delivery teams (including Europe, Australia, and the US).
Expectation Setting: Establish clear delivery expectations, working rhythms, quality standards and escalation paths across the project team.
Clear Reporting: Structure internal updates that keep executive leadership, P&C, and delivery managers aligned on project health.
Quality Assurance & Continuous Improvement
Release Standards: Collaborate with QA leads to enforce rigorous validation and testing processes before any client delivery or release.
Continuous Improvement: Facilitate project retrospectives and lessons learned, turning insights into practical improvements in delivery effectiveness.
Delivery Optimisation: Identify recurring delivery bottlenecks, inefficiencies and process gaps, and recommend practical improvements to enhance delivery predictability, quality and team effectiveness.
What You'll Enjoy
Why Join Our IX Collective?
At InspireX, we believe in a People First & #GotYourBack mentality. We’re a diverse, creative team that values authenticity, continuous learning, and meaningful collaboration. We champion:
Equality in the workplace
Respectful, inclusive engagement
Safe and supportive interactions
A workplace that celebrates individuality and innovation
Our Commitment
Thorough onboarding and ongoing training
A strong culture of security and compliance
Transparent documentation and clear internal processes
A genuine opportunity to grow with a global, tech-driven business
Become a key player in a company that values innovation, collaboration, and meaningful technology.
Help us shape the future of AI-powered AV and connected systems — one intelligent feature at a time.
AI & Automation: Familiarity with AI-assisted tools and automation for planning, documentation, reporting or delivery workflows.
Technical Challenge: Able to assess and challenge estimates, assumptions, dependencies and delivery risks without needing to be the technical implementer.
Technical Background: Previous experience in software engineering, technical leadership, solutions architecture or another technology-focused role is highly desirable.
Delivery Ownership: Own the end-to-end delivery of customer-facing software projects, driving teams toward agreed milestones, sprint goals and release commitments.
Requirements & Discovery: Work with clients, stakeholders and technical teams to understand, clarify and translate business and technical requirements into clear, achievable delivery outcomes.
Delivery Planning: Establish and maintain delivery plans, milestones, schedules, and release plans, ensuring commitments are realistic and actively managed.
Project Governance: Own project health reporting, milestone tracking, delivery reviews, risk management and escalation, ensuring emerging issues are identified and acted upon early.
Delivery Structure: Establish and maintain the project structure, backlog, Epics, Features, User Stories, Releases and versions required to provide clear visibility of scope, progress and delivery commitments.
Backlog & Scope Management: Maintain a clear and prioritised backlog aligned to agreed scope, client priorities and delivery objectives, identifying and escalating scope changes early.
Capacity & Resource Planning: Work with the Technical Manager and delivery leads to understand team capacity, identify resource constraints and ensure project commitments are achievable.
Workflow Efficiency: Coordinate closely across Engineering, UI/UX, and QA teams to remove blockers, streamline handoffs, and keep execution smooth.
Clear Communication:
Delivery Cadence: Establish predictable communication rhythms with stakeholders, providing clear visibility of project health, progress, risks, dependencies and upcoming milestones.
Scope Control & Commercial Protection: Manage active delivery against agreed external Statements of Work (SOWs), ensuring any shifting client requirements or scope drift are proactively identified, documented, and commercially communicated early to protect project timelines and delivery margins.
Issue Escalation & Resolution: Own the coordination and resolution of delivery issues, bringing together the appropriate technical and business stakeholders and escalating where decisions or intervention are required.
Operational Excellence: Partner with the Technical Manager to evolve InspireX’s delivery methodologies, standards, and best practices.
Delivery Enablement: Champion improvements to project management tooling, reporting, automation and AI-assisted delivery practices that enable delivery teams to focus on high-value work.
Competitive salary package based on experience and skills
Flexible hybrid and remote work setup that promotes work-life balance
Professional growth opportunities through trainings, certifications, and exposure to global projects
Provision of company equipment to help you perform at your best from day one
HMO coverage from Day 1, inclusive of one dependent
Employee Assistance Program (EAP) for you and your family's mental health and well-being support
Regular company events and team activities that keep our culture fun and engaging
Access to modern tools and technologies used across our global teams
Supportive and collaborative culture where innovation and teamwork thrive
Inclusive and diverse workplace where your ideas and contributions truly matter