Business Analyst for Tax Reporting and Withholding

JOB DESCRIPTION

Make your mark by helping deliver accurate, compliant reporting outcomes that protect customers and the firm. In this role, you will connect business needs to technology delivery through clear requirements, disciplined testing, and evidence-based validation. You will work with cross-functional partners to surface defects early, improve data quality, and accelerate remediation. If you enjoy owning execution details while keeping an end-to-end view, this role offers meaningful impact and variety.

Job summary

As a Business Analyst, Tax Reporting and Withholding in our Tax reporting and withholding team, you will translate business needs into clear requirements and validate solutions through hands-on testing and evidence capture. You will partner closely with Technology, Operations, and business stakeholders to confirm calculations, data integrity, and system outputs align with approved requirements. You will help drive timely remediation of defects and support continuous improvement initiatives.

Job responsibilities

• Elicit, document, and maintain business requirements and end-to-end process flows
• Create and maintain process documentation to support delivery and steady-state operations

Required qualifications, capabilities and skills

• Experience eliciting and documenting business requirements and end-to-end process flows
• Experience creating and maintaining process documentation in a regulated or control-focused environment
• Experience designing and maintaining test plans, test cases, and test scripts for system changes and enhancements

Preferred qualifications, capabilities and skills

• Knowledge of deposit products and/or deposit operations
• Experience supporting account opening, customer servicing, or deposit operations platforms
• Familiarity with tax reporting and withholding processes and related controls
• Experience with reporting, reconciliation, and/or regulatory-driven processes
• Experience supporting multiple concurrent projects or initiatives
• Exposure to testing governance practices, including evidence standards and audit readiness expectations

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.